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Gene Lichtman
By Gene Lichtman on January 13, 2021


One of my favorite quotes is from Peter Senge of MIT's Sloan School of Management. Senge says, "The only sustainable competitive advantage is an organization's ability to learn faster than the competition." When it comes to technology, we often measure our performance on the suite of products we implement.

However, in the Life Sciences space, companies largely share the same set of business requirements and pick from the same small software solutions pool.
We like to talk about innovation and creativity, but our enterprise architectures are ultimately more similar than different. We should be judged on our ability to make smart decisions, quickly respond to shifting business conditions, and the ability to execute. As IT professionals, our sustainable competitive advantage is how we communicate, plan, and execute. 

Timothy Reinhardt
By Timothy Reinhardt
on November 17, 2020

Shifts in the landscape of quality management training

When I started in the pharmaceutical industry nearly thirty years ago, training meant collecting large numbers of various staff members into a conference room on a slow day and methodically walking through a high-level general presentation packed with incidental information. This exercise was repeated annually for my first three years, with what seemed to me to only contain tiny alterations to the training material. Proficiency, engagement, and creativity were not a driving factor in the sessions. It seemed more about filling an afternoon and checking a box.
Mike Kent
By Mike Kent
on November 12, 2020

Tenth grade. High school. Speech class. Six words that, to most of us, including me, bring back various thoughts and emotions. Maybe one of those emotions is “fear”? But what if I told you that back then, and still today, you and I both have everything we need to be able to speak in front of a group of a thousand strangers? We are able to manipulate our mouth and breath in such a way as to generate words in a certain language.

But is “ability” or “competency” the desired outcome? 

Sam Heck
By Sam Heck
on October 09, 2020

Access to the same validated, powerful tool we use

We believe that we’re all better when we control quality together. That’s why we’re excited to announce the launch of our  new import/export tool for our broader ZenQMS community. It’s the same powerful, validated tool that our Customer Success and Development teams use for importing/exporting data around change control and issues. We’ve designed a user-friendly front end so that you can set your own pace and accelerate your process.

Steve Diedrich
By Steve Diedrich
on September 15, 2020

As part of the Quality Leaders Forum, we sat down (virtually) with Steve Diedrich for a primer on compliance vs. quality and how we might use Simon Sinek's framework of "finite and infinite games" to think about quality management. Register now for "Playing the Infinite Game in Quality," an interactive forum with Steve Diedrich. 

Jen Rajchel
By Jen Rajchel
on August 10, 2020

Actionable insights, confidence in completed tasks, and clear context are key to managing quality, so we're excited to share with you how our 2020.2 release can help. 

Celia Brown
By Celia Brown
on April 20, 2020

With travel bans and stay-at-home orders in place throughout the US and many other countries, life sciences companies are struggling to maintain GxP compliance under increasingly challenging circumstances. Employees are working remotely- and so are FDA inspectors and auditors. And new regulations are being rolled out frequently in hopes of expediting the drugs, devices, and vaccines supporting the treatment and prevention of COVID-19.