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Giulia Umile

Giulia is the Vice President of Client Services for ZenQMS

More from Giulia Umile

By Giulia Umile
on January 13, 2016

While there has been some debate about the security of data stored in the cloud, the reality is that there is a great deal of emphasis put on ensuring security with cloud applications.

The real question that you should be asking is, "Is your QMS at risk if it is not in the cloud?" The answer to that question is, "Absolutely." Why can that be said?

Paper-Based Systems and Business Continuity Planning

Organizations that use on-premise, paper, and spreadsheet-based quality management systems face a challenge when designing a viable business continuity plan.

An essential part of a comprehensive risk management strategy, a solid business continuity plan is designed to protect the assets and processes of a business in the event of a crisis or disaster.

Ignoring the necessity of a business continuity plan puts a company at considerable risk. At the least, a disruption in business processes caused by a disaster event may cause you to lose clients. At the worst, it could spell the end of your business entirely.

According to FEMA estimates, 40 percent of businesses do not reopen following a disaster. On top of that, another 25 percent fail within one year. These statistics underscore the seriousness of failing to adequately plan to protect your business in the case of disaster.

By Giulia Umile
on December 02, 2015
Independent research in the Internet Data Corporation  (IDC) Whitepaper finds that vital data is probably more secure on the Amazon Web Service (AWS) cloud than it would be on a company's own in-house data center.

On the surface, this finding seems hard to believe. Cloud computing has developed something of a bad reputation for security. Moving beyond local security into public cloud space, private cloud or hybrid cloud architecture stretches the capabilities of traditional security tools. New security holes and blind spots are created that were not there before.

However, a recent Information Week article reinforces the findings in the IDC paper. The article points out that cloud security tools are rapidly developing and are reaching a point where cloud security tools will outmatch any type of non-cloud security architecture.

By Giulia Umile
on November 13, 2015

Paper-based quality management systems are fairly common, especially in small to mid-sized operations. Three years ago an estimated 80% of managers were using spreadsheets and word processors to manage their auditing and compliance systems. These systems require a steady flow of paper documents from office to office. Whereas, paper-based systems may be minimally sufficient for managing product and process quality, they are prone to error and significantly increase the risk of non-compliance when production is regulated. The rigidity of paper-based Quality Management systems makes them a bottleneck that impedes progress as a company grows.  

Problems with Paper Based Systems:

  • Poor document control. In a paper-based system documents are often opaque to all except the person filling them out.Any change in standard operating procedures means that a manager will have to go from office to office to track down the progress of documents that might be stuck somewhere in the review cycle. Manual documents can be prone to copy errors that are difficult to check. Such errors can make cause accidental compliance violation.