Resources to prove the ROI of Quality Management in 2025

Quality management teams typically don’t think in terms of “ROI.” Compliance, regulatory standards, product integrity, consumer safety – these are the things that top their list of priorities (for good reason).

But because Quality leaders don’t naturally draw a clear line from their activities to the business’s bottom line, they often get labeled as “cost centers,” not revenue generators.

Why does this matter?

Because the departments that can articulate their value as a business asset usually find it easier to get budget for the tools and resources they need. The CFO would never be asked to host a financial audit with just pen and paper. A new Chief Revenue Officer never doubts they’ll get the CRM software they need to manage the sales pipeline.

Unfortunately, budget holders often ask Quality teams to make do with tools not specifically built for their quality management activities (think Excel, Sharepoint, a RIMS platform, etc.).

But Quality teams do provide measurable value to their organizations. Whether it’s helping win a new Sponsor partner by proving a low tolerance for risk, or avoiding costly manufacturing delays from an audit observation, there’s a clear ROI from quality management activities.

With the right quality management software, these teams can drive even more value. It’s simply up to the Quality department to show it.

We get it, that’s another one of those “easier said than done” things. That’s why we curated tips and insights from other Quality leaders in the field who have learned how to collaborate with leadership, showcase the value of quality management, and get buy-in for the resources they need: 

Gather the data

A common thread among Quality leaders who were able to get budget for the right eQMS for their team? They started with data:

• Data is Power: Metrics that Quality teams can track to drive continuous improvement and prove ROI
• eQMS University: Reporting on Quality KPIs and Metrics
  
  

Find the real cost – and return – of quality management software

How much does an eQMS cost? And more importantly, how much can an eQMS save your organization? These tools will help with the math: 

• What’s the true cost of an eQMS?
• Quality Management Tool: eQMS Cost Calculator
• Quality Management Tool: eQMS ROI Calculator

Speak the language of the C-suite

It’s not just about what you say, it’s how you present it. We learned what works – and what doesn’t – from Quality leaders who successfully built the business case to secure a QMS software: 

• How do you get the Quality Management tools you really need?
• Quality Q&A: What's the real ROI of an eQMS?
• How to convince your C-Suite to invest in an eQMS
• Vanguard Clinical: How the Associate Director of Quality made the financial case for a better QMS software
• eQMS University: Getting Leadership Buy-In for the Quality Tool You Need

Want help building a convincing case for an eQMS to present to your leadership team? Don’t hesitate to reach out. We can help you prove the impact the right quality management software can have for your specific organization.