Tenth grade. High school. Speech class. Six words that, to most of us, including me, bring back various thoughts and emotions. Maybe one of those emotions is “fear”? But what if I told you that back then, and still today, you and I both have everything we need to be able to speak in front of a group of a thousand strangers? We are able to manipulate our mouth and breath in such a way as to generate words in a certain language.
But is “ability” or “competency” the desired outcome?
.jpg)
When you think about it, a department, job function or role within a company can be easily be compared to working towards a degree with a specific major. At most any University or College, there will be requirements that apply to all enrolled students as well as courses that are required for specific majors. And for each course requirement, there are quizzes, tests, and papers that need to be written to pass that course.
A new employee starts on your team. An SOP is updated. A new training video needs to be rolled out company-wide. You’ll need to update your training matrix and training folders for every one of your employees. Every.Single.Time.