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Panos Boudouvas

Panos started ZenQMS to provide quality professionals better eQMS tools for enhanced compliance at an affordable price. Panos previously served in multiple executive roles at Aptuit, a leading Pharma CRO/CMO. Most recently he was a member of the Executive Committee and Vice President of Operational Excellence responsible for the worldwide launch and management of Aptuit’s LeanSixSigma program as a certified LeanSixSigma Black Belt. Mr. Boudouvas was one of the first employees at Aptuit, leading the corporate development effort through a broad acquisition program. Mr. Boudouvas also served served as Director of Facilities & Capital Development, which included global responsibility for 16 facilities, more than 100 full-time staff members, a ~$50 million annual operating budget and several multi-million dollar facility expansion and maintenance projects. Prior to Aptuit, Mr. Boudouvas served multiple roles in Private Equity and Investment Banking firms, with a focus on the pharmaceutical, healthcare services and technology industries. Panos is an Edward Tuck Scholar from The Tuck School of Business at Dartmouth and holds a BS in Commerce from the McIntire School at the University of Virginia, where he graduated with Distinction
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Recent Posts

Good quality, bad quality; two sides of the same coin.

Posted by Panos Boudouvas on Nov 23, 2015 11:04:21 AM

What is the Cost of Poor Quality? Analyzing What Needs Improving to Save You Money

Figuring the cost is of poor quality in your company is neither an easy or enjoyable task, yet it's necessary to factor into the cost of overall quality to manage compliance. The only way to get a complete 

picture regarding the cost of quality is by calculating the sum of both good quality and poor quality for a bigger picture of where your problem areas exist. It's nearly impossible to assemble this on your own without using an electronic quality management system (eQMS) to help you get organized.

With Quality Management Software (QMS), you can identify all quality costs in order to identify vulnerabilities. Because of the complexities involved in what could be costing your company money, you need tech that helps you piece everything together to find answers of why poor quality exists. 

In many cases, you could be losing money without knowing it in various areas you haven't yet audited. With that in mind, let's take a look at the cost of poor quality and why maintaining a higher percentage of good quality is a smart goal to set for the coming year to save you money.

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Topics: Blogs, Quality & Compliance, eQMS

From the vocabulary of Quality to the language of Finance

Posted by Panos Boudouvas on Nov 9, 2015 4:00:04 PM


Busy CFOs intent on a bottom-line focus may be forgiven for not immediately seeing the financial benefits of a technology investment that will upgrade quality control and compliance while reducing associated costs.

Let’s make it easier for CFOs to say “yes” to pivoting to an eQMS system by looking at how to translate the eQMS language to finance.

Essentially the translation involves first, identifying the unnecessary costs of the enterprise’s current quality and compliance processes and second, demonstrating how to eliminate those costs by implementing a cloud-based eQMS system.

Identifying current process loopholes

To start the discussion, let us acknowledge that everyone connected with your enterprise works hard to manage quality and ensure compliance. The question for the CFO, then, is: are the processes in use sufficient to optimize cost savings?

Indications that there may be costly loopholes in your enterprise’s current system include:

  • reliance on paper reports and files;
  • silos of electronic files on various computers in different departments;
  • signs of duplicative efforts, especially with respect to risk management and/or audits;
  • corporate governance systems that are not aligned with quality, risk management, and financial systems; or
  • quality, risk management, and financial systems that are not linked.

How should you approach CFOs about costs associated with these loopholes? Why not have the finance team attach a dollar figure to each adverse event in the most recent fiscal year which can be traced to one of the loopholes listed above?

  • Time and data lost to the reliance on paper reports and files.
  • Time and data lost to searching for electronic files, comparing data on siloed files, eliminating duplication on siloed files, and ensuring complete information is available once the right files are identified.
  • The costs associated with personnel changes and finding or updating paper files as well as siloed electronic files.
  • Time lost to deduping files.
  • Adverse events unrecorded, partially recorded, recorded in duplicate, or recorded late.
  • Audit reports that are: lost, incomplete, or duplicated.
  • Unaligned strategies between corporate and mid-management levels leading to overlooked compliance tasks, duplicated tasks, partially completed tasks.
  • Unexpected costs associated with too many adverse events, inefficient use of staff time, new compliance needs, or new risks.

Once quantified, these loophole-related costs are guaranteed to attract the attention of CFOs who then will be attentive to suggested solutions.

The next step is to offer a plan to eliminate those costs: an eQMS system.

Closing loopholes to reduce costs

Every executive—from CFOs to CEOs—is driven to optimize value. They look for ways to maximize savings and boost returns on investments they have decided will make sense for the enterprise.

  • Reducing costs associated with quality control and risk management means closing current loopholes in the system by pivoting to an investment in an eQMS program.

Paper files, spreadsheets, and older quality control processes may have been adequate in an era when regulations and risks were much more predictable, but times have changed—and the systems on which an enterprise relies to manage quality and risk need to be up to meeting today’s new challenges.

Operating within a regulatory environment in which changes are the norm and a risk environment that turns life sciences enterprises towards continuous mine-evading tactics, CFOs are most likely to welcome an investment in an effective eQMS system that does three things:

  • enhances compliance,
  • reduces risk, and
  • comes as close as possible to eliminating adverse events.

An efficient eQMS system offers linked, transparent, aligned, unduplicated, and complete documentation and reporting for audits, risk management, adverse incidents, and compliance with minimum staff effort and maximum ROI.

The good news for CFOs

More cost-related advantages to an effective and efficient eQMS system include:

  • Adaptability to any size enterprise. CFOs need not fear paying for a system twice as big as they need.
  • No extra charges for access to the system by an unlimited number of staff. Say good-bye to seat licenses.
  • The right system coupled with strong tech support translates into little to no downtime, even for new users.

ZenQMS appreciates the concerns CFOs have and stands ready to assist by demonstrating the value of eQMS for your team. Let us know how we can help.

Paper Costs What?  Download now to find out!

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Topics: Blogs, Cloud / SaaS, eQMS

Rejection Sucks - A reminder of why we started ZenQMS

Posted by Panos Boudouvas on Nov 2, 2015 11:02:00 AM

Woeful stories from real people that validate why we started ZenQMS

We had a tremendous time at the #RAPS conference last week (thanks to all attendees for actually making a trade show fun!). But someone visited our booth with a story that just brought it all home for me.

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Topics: Blogs, Quality & Compliance, Cloud / SaaS, eQMS

Meet ZenQMS at RAPS (Or for drinks at Camden Yards)

Posted by Panos Boudouvas on Oct 23, 2015 12:35:39 PM

Zen QMS  will be exhibiting and entertaining at the RAPS Regulatory Convergence October 26 and 27th, 2015. During the show we can be found in Booth 125 of the Exhibit Hall. Come by and in less than 60 seconds we can show just how we can help you "Keep Quality Simple".

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Topics: Cloud / SaaS

We fix bad haircuts!

Posted by Panos Boudouvas on Oct 12, 2015 10:25:00 AM

I am, like most people, a creature of habit. Finding and keeping the same barber is a big deal for me. Mostly because I need all the help I can get. I was lucky to find 'Mike' a few years back-- an older Italian-American who still speaks broken English and reminds me of my dad.  The guy is solid.  I’ve never gotten a bad cut from him. Well, I had to get a haircut last week and Mike was not in town.  So I chanced it-- I jumped into Phil's chair and promptly got chopped.  And I am heading back to Mike the day he comes back to get a tune up. Why tell this story? 

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Topics: Blogs, Quality & Compliance, Cloud / SaaS

AWS is in the lead with data security, and it isn't even close.

Posted by Panos Boudouvas on Apr 8, 2015 10:49:00 AM

We spend a great deal of time focusing on data security in our applications, and picking the right infrastructure partner is a critical consideration. Forrester research just put out an updated analysis worthy of your review.

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Topics: Security

I made a promise this past January—did I keep it?  And what’s a ‘ZenQMS’ anyway?

Posted by Panos Boudouvas on Apr 7, 2015 4:13:00 PM

Introducing ZenQMS: Elevating Your Quality Compliance Profile Just Got That Much Easier!

On 5-January-2014 I made some promises about our exciting plans for 2014:

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ZenQMS offers  a validated Quality Management System (QMS) with fast implementation and full features. Whether you are trying to improve your paper based QMS or build a new electronic Quality Management System, ZenQMS can help you implement an affordable QMS in less time and for less money that you might think.
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